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Privacy policy and T's & C's

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Privacy policy and Terms & Conditions

Privacy Policy

RemindMe will not sell or distribute any information collected on this site.

RemindMe will utilize any means possible to block spammers and abusers from using this site. If you believe spam originated from this site, please email us immediately.

If any abuse is reported, RemindMe will do everything in its power to stop the abuser from ever using this site again.

RemindMe is not responsible for the messages sent with this site or any damage caused as a result of messages sent with this site.

User of this site agrees to assume all liability relating to such use.

If you have any concerns, comments or questions, please email us.

Further, the RemindMe Terms & Conditions as well as the Terms of Service apply here for all users.

Terms & Conditions

RemindMe was designed and developed to send SMS reminders to numbers in your contacts list. Your contact list is maintained by you - a member of RemindMe. RemindMe does not replace your mobile phone's texting plan nor should it be treated as such.

RemindMe will stop and report SMS messages that are NOT reminders which includes but is not limited to:

  • Harassment
  • Sexts
  • Anything illegal
  • Anything outlined in our more detailed usage policy

If your messages aren't getting delivered to you or to one of your contacts (RemindMe contacts) then it may be because their number may have been removed using the Remove number facility. Please email us either way and we will check our records.

TERMS OF SERVICE FOR MOBILE SUBSCRIBERS

Program Description

RemindMe is a mobile communications system.

Mobile PRIVACY

We will not share or use your mobile number for any other purpose other than facilitating the delivery of your reminder.

Mobile FEES

Our service uses a prepaid credit system (1 credit = 1 SMS message to Irish/US mobile numbers and 2 credits = 1 SMS message to UK mobile numbers). Our service does not charge users to <receive> or <reply to> a SMS message. However, Message and Data Rates May Apply.

Credits - FREE / DONATED

From time to time and at the discretion of RemindMe, RemindMe may issue and apply Free and/or Donated credits to a members account. RemindMe can withdraw, remove these types of credits and/or apply an expiration time without the consent of the member. Expiration times vary but generally remain on a members account for 60 days. Removing free/donated credits from a members account does not require the consent of the member.

RemindMe OPT-OUT

To Opt-Out (discontinue service), please use our contact page and we will remove all your details from our database. Unused credits (1 credit = 1 SMS message to Irish/US mobile numbers and 2 credits = 1 SMS message to UK mobile numbers) are not refundable.

Mobile HELP

To get help, visit our contact page.

TERMS OF SERVICE FOR WEBSITE USERS

By using the RemindMe web site or applications ("Service"), you are agreeing to be bound by the following terms and conditions ("Terms of Service"). We are obliged to pass on any extra charges that a mobile operator may charge RemindMe to send a message to their network service as these are costs that are out of the control of RemindMe.

RemindMe reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at http://RemindMe/terms.

Violation of any of the terms below will result in the termination of your Account. You agree to use the Service at your own risk.

The Service

The Service consists of one or more of the following: a web-based interface, messaging applications, data encryption, data transmission, data access, and data storage. We provide SMS outbound messages through different routes, and the level of reliability and support for special features varies according to the route. You are responsible for obtaining and maintaining all computer hardware, software and communications equipment needed to access the Service, and for paying all access charges (e.g. ISP, mobile carrier) incurred while using the Service.

RemindMe only provides that the text messages, email and voice broadcasts you send through the Service are processed correctly and delivered to the applicable network. RemindMe is not responsible for the final delivery of the message or broadcast, as this is out of our control and is the responsibility of the cellular telephone operator or other network.

RemindMe sends and receives text messages via major telecommunications companies and mobile network operators, and thus RemindMe's influence over the timing of the transmission of your messages and broadcasts is within the technical constraints imposed upon RemindMe. While RemindMe shall use commercially reasonable efforts to deliver your messages and broadcasts to the applicable network for final delivery to your designated recipients as fast as possible, we cannot commit to, and do not guarantee, a specific maximum delivery time. Such times depend on various network and system-related factors among the various entities involved in the transportation of your messages and broadcasts across the GSM network. You should know that mobile network operators assign text messages and voice broadcasts with a default lifetime and any message or broadcast that cannot be delivered successfully within the lifetime assigned to it will be discarded by the mobile network operator without any notice. RemindMe is not liable for any loss incurred by the failure of a message or broadcast to be delivered, and you acknowledge that damages for financial or other loss resulting from delivery failure cannot be claimed from RemindMe for any such non-deliveries. Furthermore, you agree that message and broadcast contents are deemed to have zero value.

Usage Policy

You represent and warrant that the owners of the phone numbers you provide to RemindMe, to which outbound messages and broadcasts are sent through the Service, have consented or otherwise opted-in to the receipt of such messages and broadcasts. You will immediately notify RemindMe in writing in the event that any such phone number has opted-out of receiving messages or broadcasts through the Service. You acknowledge and agree that you will send messages and broadcasts only to individuals who have given you their express permission to be contacted.

You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your account, including without limitation the content of the messages and broadcasts transmitted through RemindMe.

As part of the registration process you will select a unique username and password. You shall provide RemindMe with accurate, complete, and regularly updated member profile information. You agree to notify RemindMe of any known or suspected unauthorized use(s) of your user account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your username or password. You shall be responsible for maintaining the confidentiality of your password. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your user account, at RemindMe's sole discretion, and you may be reported to appropriate law-enforcement agencies.

You accept that the Service is provided for personal use only, and you agree that your use of the Website or Service shall not include:

  • Sending unsolicited marketing messages or broadcasts (i.e. spam);
  • Harvesting, or otherwise collecting information about others, without their consent;
  • Misleading others as to the identity of the sender of your messages or broadcasts, by creating a false identity, impersonating the identity of someone/something else or by providing contact details that do not belong to you;
  • Transmitting, associating or publishing any unlawful, racist, harassing, libelous, abusive, threatening, demeaning, libelous, immoral, harmful, vulgar, obscene or otherwise objectionable material of any kind;
  • Transmitting any material that may infringe upon the intellectual property rights of third parties including trademarks, copyrights or other rights of publicity;
  • Transmitting any material that contains viruses, Trojan horses, worm, time bombs, cancel-bots or any other harmful/deleterious programs;
  • Interfering with, or disrupting, networks connected to the Service or violating the regulations, policies or procedures of such networks;
  • Attempting to gain unauthorized access to the Service, other accounts, computer systems or networks connected to the Service, through password mining or any other means;
  • Interfering with another's use and enjoyment of the Service or Website; or
  • Engaging in any other activity that RemindMe believes could subject it to criminal liability or civil penalty/judgment.

You agree that RemindMe is, under no circumstances, responsible for the contents and/or accuracy of your messages or broadcasts and RemindMe will only transmit them on a basis of good faith that you use the Service in accordance with these Terms. RemindMe will not be liable for any misuse of the Service by you. RemindMe is not responsible for the views and opinions contained in any of your messages or broadcasts.

We may have copyrights, trademarks, patents, trade secrets, or other intellectual property rights covering subject matter in the Service, including the web pages that are part of the Service and the Website. Except as expressly provided in these Terms, the availability of the Service and such web pages to you does not give you any license to these patents, trademarks, copyrights, or other intellectual property. All copyrights, trademarks, patents, trade secrets and other intellectual proprietary rights contained in the Website are the sole property of RemindMe or its licensors, each of whom reserves all rights with regard to such materials. You acknowledge and agree that you may not modify, alter, create any derivative works, reverse engineer, decompile or disassemble any portion of the Service or Website, including any proprietary communications protocol used by the Service or Website.

Data Protection & Privacy

In order to ensure your compliance with these Terms and to ensure that RemindMe complies with national and international laws, we may, from time to time, randomly check the messages and broadcasts that you send. Nonetheless, we are committed to maintaining the privacy of your information. Except as otherwise required for your use of the Service as contemplated herein, RemindMe does not want you to, and you should not, send any confidential or proprietary information to RemindMe via the Website or the email addresses referenced on the Website. You agree that any information or materials that you or individuals acting on your behalf provide to RemindMe (other than information required for your use of the Service as contemplated herein) will not be considered confidential or proprietary. By providing any such information or materials to RemindMe (other than information required for your use of the Service as contemplated herein), you grant to RemindMe an unrestricted, irrevocable, worldwide, royalty-free, perpetual license to use, reproduce, display, publicly perform, transmit, make derivative works and distribute such information and materials, and you further agree that RemindMe is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to RemindMe. You further recognize that RemindMe does not want you to, and you warrant that you shall not, provide any information or materials to RemindMe that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another.

Payment, Refunds, Upgrading and Downgrading Terms

Payment is made using PayPal. A valid credit card is required and the terms and conditions of PayPal are enforced by them when accessing their service.

There will be no refunds for unused credits. In order to treat everyone equally, no exceptions will be made.

All fees are inclusive of taxes in line the Republic of Ireland tax rates 2012.

A user who is removed from the RemindMe records (whether is be because of user opt-out or by RemindMe system administrators) may cause the loss of Content, features, or capacity of your Account. RemindMe does not accept any liability for such loss.

Price Adjustment

As we are dependent on other entities for the delivery of our messages and broadcasts, our pricing may require adjustment in order to account for costs that are not in our control. Accordingly, we may adjust our prices from time to time without prior notice.

No Warranty; Limitation of Liability

You acknowledge that text messages are transmitted unencrypted and that eavesdropping of cell phone communications, including SMS delivery, by third parties is possible. RemindMe recommends that you ensure sensitive and valuable information is communicated by a protected and/or encrypted method.

RemindMe shall use commercially reasonable efforts to make access to the Service available through the required access protocols, but makes no warranty or guarantee that (i) the Service will be available at any particular time; or (ii) you will be able to access the Service at any particular time or from any particular location. RemindMe will not be liable for any act or omission of any other company or companies furnishing a portion of the Service (including, without limitation wireless carriers), or from any act or omission of a third party, including those vendors participating in RemindMe offerings made to you, or for equipment that it does not furnish, or for damages that result from the operation of customer-provided systems, equipment, facilities or services that are interconnected with the Service. NOTWITHSTANDING ANYTHING CONTAINED HEREIN TO THE CONTRARY, THE WEBSITE AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OR CONDITIONS WHATSOEVER, EXPRESSED OR IMPLIED. NOTWITHSTANDING THE FOREGOING OR ANY STATEMENT TO THE CONTRARY CONTAINED IN THESE TERMS, RemindMe DOES NOT WARRANT THAT THE USE OF THE WEBSITE OR SERVICE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICE OR THAT THE WEBSITE OR SERVICE WILL MEET ANY OF YOUR SPECIFIC REQUIREMENTS, OTHER THAN AS MAY BE EXPRESSLY SET FORTH IN THESE TERMS. RemindMe MAKES NO REPRESENTATIONS OR WARRANTIES AND HEREBY DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS, STATUTORY OR IMPLIED, ORAL OR WRITTEN, WITH RESPECT TO THE SERVICE, INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIAL, SERVICE, SOFTWARE, TEXT, GRAPHICS OR LINKS, AND ALL WARRANTIES IMPLIED FROM ANY COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE.

RemindMe SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY DAMAGES ARISING FROM LOSS OF USE OR LOST BUSINESS, LOSS OF OPPORTUNITY, LOSS OF REVENUE, LOSS OF ACTUAL OR ANTICIPATED PROFITS, LOSS OF DAMAGE TO OR CORRUPTION OF DATA OR LOSS OF GOODWILL), OR FOR ANY COST OF PROCUREMENT OF SUBSTITUTE SERVICES ARISING IN CONNECTION WITH THESE TERMS, WHETHER IN AN ACTION IN CONTRACT, TORT, STRICT LIABILITY OR NEGLIGENCE, OR OTHER ACTIONS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE WEBSITE OR THE SERVICE RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT, SOFTWARE OR DATA, RemindMe IS NOT RESPONSIBLE FOR THOSE COSTS. RemindMe'S TOTAL LIABILITY ARISING OUT OF YOUR USE OF THE WEBSITE OR SERVICE FOR DIRECT DAMAGES SHALL NOT, IN THE AGGREGATE, EXCEED €1.

User Warranties; Indemnification

You warrant and represent to RemindMe that you are and shall at all times remain in full compliance with all applicable laws, rules and regulations with regard to your use of the Website and Service, including without limitation the Telephone Consumer Protection Act, the Telemarketing Sales Rule, the CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing Act) of 2003, and all other laws and regulations concerning privacy, telemarketing and Internet marketing.

You agree to indemnify, hold harmless, and defend RemindMe and its affiliates and each of their respective officers, directors, shareholders, employees, agents, representatives, content providers and service providers, against any and all claims, liabilities, damages, costs and expenses (including, but not limited to, consequential damages, incidental damages, special damages, lawyers' fees and disbursements) arising from or relating to any actual or threatened claim, suit, action or proceeding based upon or arising out of: (i) your breach of the above warranties; or (ii) any use by you, or an account or computer owned by you, of the Website or Service. You agree to cooperate as fully as reasonably required in the defense of any claim and we reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You acknowledge and agree to be held liable for any and all damages caused to RemindMe by you as a direct result of a violation of local, state, national or international laws and regulations.

Modification of Terms

We frequently update, modify and otherwise continually seek to improve the Service and such changes often require an update or revision to these Terms. Accordingly, we reserve the right to change or discontinue any aspect or feature of the Service, as well as modify, change and/or update these Terms, from time to time, as we deem appropriate. Any updates to these Terms shall be posted on this Website, from time to time. You acknowledge your responsibility to review these Terms from time to time and to be aware of any such changes and, should you request, we will be happy to keep you informed if/when such changes take place. If you do not agree with any such changes, your use of the Service may be canceled in accordance with the procedures for cancellation set forth herein.

Termination, Cancellation and/or Suspension by RemindMe

If at any time you breach these Terms, we may elect to suspend, terminate and/or cancel your use of the Service and/or recover any damages from you arising from the event(s) giving rise to the suspension, termination or cancellation. We reserve the right to suspend your Service at any stage for any reason we may deem necessary to continue to provide our Service in a way that may be hindered by your status as being our client, your financial status or the content of the messages or broadcasts originating from you.

Upon any such termination, cancellation and/or suspension, you are still responsible for any obligations then accrued. Your obligation to pay all amounts accrued and owed by you shall continue even after any suspension or cancellation of your access to the Service (in whole or in part). Upon termination, for any reason, you agree to immediately cease using the Service and RemindMe shall have no obligation to you after any termination or cancellation of these Terms.

Should such a termination take place when you still have credits in your account, you shall receive back, at our discretion, a fair monetary value of such credits, save any expenses that may be incurred by RemindMe, including, without limitation, for payment of transfer duties, legal costs, third-party costs, or penalties.

The provisions regarding ownership, payments, warranties and indemnifications will survive any suspension, termination or cancellation of your use of the Services or Website.

Termination by the User

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. All of your Content will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is canceled. If you cancel the Service and credit (1 credit = 1 SMS message to Irish/US mobile numbers and 2 credits = 1 SMS message to UK mobile numbers) remains on your account then the credit is non-refundable.

Links to Other Websites

The Website may contain links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by RemindMe of the contents on such third-party websites. RemindMe is not responsible for the content of linked third-party websites and does not make any representations regarding the content or accuracy of materials on such third-party websites. If you decide to access linked third-party websites, you do so at your own risk.

RemindMe cannot ensure that you will be satisfied with any products or services that you purchase from a third-party website that links to or from the Website, since these websites are owned and operated by independent third-parties. RemindMe does not endorse any of the products/services, nor has RemindMe taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party websites. RemindMe does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby irrevocably waive any claim against us with respect to such websites. RemindMe strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or off-line transaction with any of these third-parties.

Security Rules

You are prohibited from violating or attempting to violate the security of the Website and Service and from using the Website and Service to violate the security of other websites by any method, including, without limitation: (a) accessing data not intended for you or logging into a server or account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; © attempting to interfere with service to any user of the Website or Service, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, "flooding", "spamming", "mailbombing" or "crashing"; (d) sending unsolicited e-mail, including promotions and/or advertising of products or services; or (e) forging any RemindMe packet header or any part of the header information in any e-mail, instant message, text message or newsgroup posting. Violations of system or network security may result in civil or criminal liability. RemindMe may investigate violations of these Terms and Conditions, and may involve and cooperate with law enforcement authorities in prosecuting users of the Website who are involved in such violations.

Force Majeure

RemindMe shall not be liable for any failure or delay in performing its obligations hereunder, which such failure or delay is caused by fire, flood, earthquake, elements of nature or acts of God, acts of war, insurrection, terrorism, strike, failure or downtime of any telecommunications line and/or unavailability of any telecommunications facilities, power failure, governmental restrictions, any court order, compliance with any law, regulation, or order of any governmental authority, or any other cause beyond the reasonable control of RemindMe. In addition, RemindMe shall be so excused in the event it is unable to acquire from its usual sources, and on terms it deems to be reasonable, any material necessary for the performance of the Service.

Miscellaneous

The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

No agency, partnership, joint venture, or employment is created as a result of these Terms and you do not have any authority of any kind to bind RemindMe in any respect whatsoever. In any action or proceeding to enforce rights under these Terms, the prevailing party will be entitled to recover costs and attorneys' fees.

All notices required hereunder shall be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested. RemindMe may give notice to you by means of a general notice on the Website or Service, electronic mail to your e-mail address on record in RemindMe's account information, or by written communication sent by personal delivery, fax, overnight courier, or certified or registered mail to your address on record in RemindMe's account information.

You hereby grant RemindMe the right to use your name and/or logo within a publicly viewable list of clients or in press releases applicable to RemindMe, the Website or the Service.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Ireland notwithstanding its laws governing conflicts of laws. The parties agree that any action or proceeding brought to defend the rights or enforce the obligations of a party hereto shall be brought in the courts of the Republic of Ireland.

The terms and conditions of Service are only those stated herein, which shall constitute the complete agreement between the parties. No terms and conditions stated in or attached to your communications to RemindMe are applicable to these Terms in any way and are not to be considered your exceptions to the provisions of these Terms.

What Our Clients Say

  • We are Sales & Letting Auctioneers in Co.Cork and we've been using RemindMe for the last 7 months. We now use RemindMe to manage all of this labour intensive work and as equally important...our phone bills have dramatically decreased as a result!

    Sales & Letting Auctioneers (Ireland)
  • Our costs and time have reduced considerably since we implemented RemindMe. Our clients often pay in instalments so a subtle scheduled SMS reminder helps when collecting funds.

    Travel Agent (United Kingdom)
  • Our revenue has increased by 27% since we started using RemindMe. We now run a targeted SMS marketing campaign every month and for special events i.e. Father's Day, the Communion period.
    Click here to see our case study

    Giftware Shop (United Kingdom)
  • RemindMe is a very cost effective SMS marketing tool to generate that much needed extra revenue

    Ladies Boutique (County Cork, Ireland)
  • My sales have significantly increased since I started using the RemindMe's Bulk SMS service. It's very simple and straightforward but extremely effective. My old customers are coming back to me! Thank you!

    Home Heating Merchant (Ireland)
  • My surgery is now operating much more efficiently since I started using RemindMe. My patients also appreciate the "personal touch" of receiving the SMS appointment reminders. Thank you

    James (Ireland)
  • We easily migrated all of our contacts to RemindMe and we now use this system to manage all of our client communications and marketing campaigns. RemindMe is an easy and feature rich system and I recommend it 100%

    George (United Kingdom)
  • RemindMe is an easy to use and feature rich system and I recommend it 100%

    Pamela (County Dublin, Ireland)