Free SMS credits are waiting for you, Register Now!

Tutorials

Home / Tutorials

How to use RemindMe

Registering

You are required to register with RemindMe before you can use the features on this site. Complete the registration form - especially a valid email address. This is vital as we will send you an automated email to your email address so your account can be activated.

Back to top

Activating your account

Once you have registered we will send you an activation email. Click the link in the email and you will be presented with the 'Account activated' screen.

Back to top

Logging in

You have registered and activated your account - you can now login using the details you provided on the registration screen

Back to top

Your profile

Clicking on the My profile link will present you with all the options available to you.

Profile
Edit my profile & preferences
Change password

Add Reminder
Add SMS reminder
Add bulk SMS reminder
Import reminders in CSV format
Message templates

Calendar
Schedule calendar
Scheduled reminders
Sent reminders

My Contacts
Manage contacts
Manage contacts groups
Import contacts in CSV format

Buy Credits
Buy more credits
Financial transactions

Back to top

Your profile preferences

Clicking on the Edit my profile & preferences under My profile link will present you with all the custom options available to you. Here you can change your name, email address and timezone. You can customise your SMS messages by using our Personalise options which works great with our Message Templates tool. Hovering your mouse pointer over the Help icon gives you more information.

Back to top

Adding SMS reminder alerts

There are 2 ways to send SMS messages using RemindMe. You can either send individual / group messages or you can send bulk SMS messages. The Bulk SMS reminder feature is usually reserved for sending SMS messages to your entire contact list as opposed to a subset of contacts or to individuals. Once you decide which feature is the right one for you then fill in all the details required.

Add SMS Reminder Example: Joe Doe is sending a message to himself at 8am on 31st May to remind him that he has a doctors appointment later that day at 1pm. The frequency is set to "Once only" which means that the SMS reminder alert will only be sent once. You can also create SMS reminder alerts for a number of different intervals including; Daily, Weekly, 2 weekly, 3 weekly, 4 weekly and Monthly (Calendar month). Selecting a "repeat" value from the list (1-31) will create the reminder so many times.

Add Bulk SMS Reminder Example: I would like to send a message to my entire contact list. Select the Date & Time, enter your message, select your contacts and press Add SMS Reminder.

Please note: SMS messages have a maximum character limit of 459 characters. The following applies:

  • SMS message up to 160 characters = 1 credit
  • SMS message up to 306 characters but more than 160 characters = 2 credits
  • SMS message up to 459 characters but more than 306 characters = 3 credits

    Back to top
  • Adding SMS message templates

    Click on the Message Templates link on the Add Reminder/My Profile screen presents you with the Reminder Templates screen.

    Here you can customise your messages using certain string values you enter on your preferences screen

    Example: Joe Doe wants to add his contacts first name to the SMS message he is sending out to his contact list so he enters #FIRST_NAME# to the message template. When the SMS message is being sent out, the contacts first name is replaced with #FIRST_NAME#.

    Back to top

    Importing SMS reminders in CSV format

    Microsoft Excel is the easiest way to create a CSV file of your SMS reminders

    1. Open Microsoft Excel
    2. Enter your reminders
    3. Column List:
      - First column (A) should contain the first name of your contact - this is a mandatory column and the maxiumum characters allowed is 200
      - Second column (B) should contain the mobile number. The mobile number should be in international format e.g. 353871234567 or 447412345678
      - Third column (C) should contain the date the reminder is to be sent - the accepted format is DD/MM/YYYY. Other formats (e.g. MM/DD/YYYY) will NOT be accepted and an error will be raised.
      - Fourth column (D) should contain the time the reminder is to be sent - accepted format is 24H
      - Fifth column (E) should contain the message. Valid values are A-Z (upper and lower case) 0-9 ! . , ' @ % & * ( ) - _ : ; ?. Please note that invalid characters will be stripped from the message.
    4. Enter each reminder row by row until your list is complete
    5. Go to the "File" menu and select "Save As."
    6. Save as type:
    7. For PC -- CSV (comma delimited)(*.csv) For Macintosh -- CSV (Windows format)
    8. Click "Save." (Excel may display some warning popups but click "Yes" to all warnings)
    9. Navigate to the "Import reminders in CSV format" screen
    10. Press the Browse button and select the CSV file containing your reminders and click Open
    11. Press the "Import reminders" button
    12. Sample file: Click here to download a sample file
    Back to top

    Calendar of scheduled and sent SMS reminders

    Clicking on the Schedule calendar link will show you the current SMS reminder alerts for the current month. You can navigate to different months using the "previous" and "next" links. Navigating to May shows that Joe Doe has a SMS reminder alert on the 31st. To view the SMS reminder alerts for a particular day, click the link on the day. To add a reminder, click the Add link. The date will be prepoplated.

    Back to top

    Managing your RemindMe contacts

    Clicking on the 'Manage contacts' link under My Profile will display all of your contacts. You can add as many as you like. You can select an already contact from the list on the Add Reminder screen.

    Back to top

    Importing your contacts in CSV format

    Microsoft Excel is the easiest way to create a CSV file of your contacts.

    1. Open Microsoft Excel
    2. Enter your contacts
    3. Column List:
      - First column (A) should contain the first name of your contact - this is a mandatory column and the maxiumum characters allowed is 100
      - Second column (B) should contain the surname - this is a optional column and the maxiumum characters allowed is 100
      - Third column (C) should contain the mobile number. The mobile number should be in international format e.g. 353871234567 or 447412345678
    4. Enter each contact row by row until your contact list is complete
    5. Go to the "File" menu and select "Save As."
    6. Save as type:
    7. For PC -- CSV (comma delimited)(*.csv) For Macintosh -- CSV (Windows format)
    8. Click "Save." (Excel may display some warning popups but click "Yes" to all warnings)
    9. Navigate to the "Import contacts in CSV format" screen
    10. Press the Browse button and select the CSV file containing your contacts and click Open
    11. Press the "Import contacts" button
    12. Sample file: Click here to download a sample file
    Back to top

    What Our Clients Say

    • We are Sales & Letting Auctioneers in Co.Cork and we've been using RemindMe for the last 7 months. We now use RemindMe to manage all of this labour intensive work and as equally important...our phone bills have dramatically decreased as a result!

      Sales & Letting Auctioneers (Ireland)
    • Our costs and time have reduced considerably since we implemented RemindMe. Our clients often pay in instalments so a subtle scheduled SMS reminder helps when collecting funds.

      Travel Agent (United Kingdom)
    • Our revenue has increased by 27% since we started using RemindMe. We now run a targeted SMS marketing campaign every month and for special events i.e. Father's Day, the Communion period.
      Click here to see our case study

      Giftware Shop (United Kingdom)
    • RemindMe is a very cost effective SMS marketing tool to generate that much needed extra revenue

      Ladies Boutique (County Cork, Ireland)
    • My sales have significantly increased since I started using the RemindMe's Bulk SMS service. It's very simple and straightforward but extremely effective. My old customers are coming back to me! Thank you!

      Home Heating Merchant (Ireland)
    • My surgery is now operating much more efficiently since I started using RemindMe. My patients also appreciate the "personal touch" of receiving the SMS appointment reminders. Thank you

      James (Ireland)
    • We easily migrated all of our contacts to RemindMe and we now use this system to manage all of our client communications and marketing campaigns. RemindMe is an easy and feature rich system and I recommend it 100%

      George (United Kingdom)
    • RemindMe is an easy to use and feature rich system and I recommend it 100%

      Pamela (County Dublin, Ireland)